Close Menu
Soshace Digital Blog

    Subscribe to Updates

    Get The Latest News, Updates, And Amazing Offers

    What's Hot
    JavaScript

    Setting Up Automated Semantic Versioning For Your NodeJS Project

    JavaScript

    Daily Schedule Post

    LinkedIn

    Maximizing Lead Generation with LinkedIn InMail Strategies

    Important Pages:
    • Home
    • About
    • Services
    • Contact Us
    • Privacy Policy
    • Terms & Conditions
    Facebook X (Twitter) Instagram LinkedIn YouTube
    Today's Picks:
    • Scaling Success: Monitoring Indexation of Programmatic SEO Content
    • Leveraging Influencers: Key Drivers in New Product Launches
    • How Privacy-First Marketing Will Transform the Industry Landscape
    • The Impact of Social Proof on Thought Leadership Marketing
    • Balancing Value-Driven Content and Promotional Messaging Strategies
    • Top Influencer Marketing Platforms to Explore in 2025
    • Emerging Trends in Marketing Automation and AI Tools for 2023
    • Strategies to Mitigate Duplicate Content in Programmatic SEO
    Sunday, September 28
    Facebook X (Twitter) Instagram LinkedIn YouTube
    Soshace Digital Blog
    • Home
    • About
    • Services
    • Contact Us
    • Privacy Policy
    • Terms & Conditions
    Services
    • SaaS & Tech

      Maximizing Efficiency: How SaaS Lowers IT Infrastructure Costs

      August 27, 2025

      Navigating Tomorrow: Innovations Shaping the Future of SaaS

      August 27, 2025

      Maximizing Impact: Strategies for SaaS & Technology Marketing

      August 27, 2025
    • AI & Automation

      Enhancing Customer Feedback Analysis Through AI Innovations

      August 27, 2025

      Navigating the Impact of AI on SEO and Search Rankings

      August 27, 2025

      5 Automation Hacks Every Home Service Business Needs to Know

      May 3, 2025
    • Finance & Fintech

      Critical Missteps in Finance Marketing: What to Avoid

      August 27, 2025

      Analyzing Future Fintech Marketing Trends: Insights Ahead

      August 27, 2025

      Navigating the Complex Landscape of Finance and Fintech Marketing

      August 27, 2025
    • Legal & Compliance

      Exploring Thought Leadership’s Impact on Legal Marketing

      August 27, 2025

      Maximizing LinkedIn: Strategies for Legal and Compliance Marketing

      August 27, 2025

      Why Transparency Matters in Legal Advertising Practices

      August 27, 2025
    • Medical Marketing

      Enhancing Online Reputation Management in Hospitals: A Guide

      August 27, 2025

      Analyzing Emerging Trends in Health and Medical Marketing

      August 27, 2025

      Exploring Innovative Content Ideas for Wellness Blogs and Clinics

      August 27, 2025
    • E-commerce & Retail

      Strategic Seasonal Campaign Concepts for Online and Retail Markets

      August 27, 2025

      Emerging Trends in E-commerce and Retail Marketing Strategies

      August 27, 2025

      Maximizing Revenue: The Advantages of Affiliate Marketing for E-Commerce

      August 27, 2025
    • Influencer & Community

      Leveraging Influencers: Key Drivers in New Product Launches

      August 27, 2025

      Top Influencer Marketing Platforms to Explore in 2025

      August 27, 2025

      Key Strategies for Successful Influencer Partnership Negotiations

      August 27, 2025
    • Content & Leadership

      The Impact of Social Proof on Thought Leadership Marketing

      August 27, 2025

      Balancing Value-Driven Content and Promotional Messaging Strategies

      August 27, 2025

      Analyzing Storytelling’s Impact on Content Marketing Effectiveness

      August 27, 2025
    • SEO & Analytics

      Scaling Success: Monitoring Indexation of Programmatic SEO Content

      August 27, 2025

      Strategies to Mitigate Duplicate Content in Programmatic SEO

      August 27, 2025

      Effective Data Visualization Techniques for SEO Reporting

      August 27, 2025
    • Marketing Trends

      How Privacy-First Marketing Will Transform the Industry Landscape

      August 27, 2025

      Emerging Trends in Marketing Automation and AI Tools for 2023

      August 27, 2025

      Maximizing ROI: Key Trends in Paid Social Advertising

      August 27, 2025
    Soshace Digital Blog
    Blog / Tips / Work With the Customer
    Tips

    Work With the Customer

    bragin_paBy bragin_paDecember 31, 2015Updated:April 11, 2019No Comments4 Mins Read
    Facebook Twitter Pinterest Telegram LinkedIn Tumblr Email Reddit
    Work With the Customer
    Share
    Facebook Twitter LinkedIn Pinterest Email Copy Link

    It is necessary to pay attention to:

    1) Politeness
    polite-clipart
    When corresponding and communicating, be polite and welcoming. It will help to maintain long-term relations with the customer.

    2) English
    c84098f72225
    Check what you write. Mind the tenses and forms. Check in translate.google.com or ask colleagues for help. The style and spelling of your writing form the impression of you and your team as a whole. You can agree that the phrase “I work Java scrpt, me have large experience work” sounds ridiculous. Our customer reads the same when you forget about tenses and forms of verbs.

    3) Requirements of the Customer.
    Business-Intelligence-Analyst
    Treat the customer’s requirements as attentively as possible. If you do not understand something, ask more questions. It often happens that the customer merely forgets to mention some important details. Herewith, he has a full idea how it should look like and work. And you don’t. Our task is to do our best for the result of our work to be as close to the customer’s expectations as possible.

    4) Again the Customer’s Requirements.
    1666550_orig
    The reverse situation of clause 3 is when the customer only approximately understands how the features must function. In this case it is possible to offer your variants. Herewith, it is necessary to write and spell out everything.

    5) One more time about the customer’s requirements. Summarizing clauses 3 and 4, IT IS VERY IMPORTANT to describe the requirements in as many details as possible for the customer not to have an opportunity to manipulate in the future. Indistinct and weakly concretized tasks give the customer the opportunity for the flight of fancy. 

    Read More:  Top 9 Web Components UI Libraries

    6) Make sure that the selected technology stack allows to implement all required features. For example, it is quite difficult to make an adequate mobile application on PhoneGap due to the limited functionality of the latter. Or it can be quite problematic to organize joint work of React.js and the library that directly works with DOM. Before accepting the order, it must be analyzed.

    7) Terms. All customers are interested in the terms and of course the price of the work. In order to correctly define the terms, follow these recommendations.

    8) The Customer’s Discontent.
    nedovolnii-klient
    Some discrepancies with the customer occur rather often. It is not important whose fault it is. In this situation we must make concessions because a bad testimonial about the performed work can make serious harm to the team. Our reputation is extremely important for us! It is better to return the money to the customer and perform a part of the work at our expense and thereby do our best for the customer’s testimonial to be positive. If you see that the customer is not satisfied by anything, at once contact the manager or project executive.

    9) The Customer’s Rudeness and Impudence.
    Rudeness-Icon-Image-1400x800-862x493
    Things happen but we have no right to response in the same manner. If there is such a situation, contact the manager or the director. The problem must be settled amicably.

    10) Punctuality.
    444

    If the meeting was appointed to the exact time, be ready earlier. Before the meeting it is better to ask whether the customer can start at the specified time.

    Read More:  A/B Testing Explained + a Collection of A/B Testing Learning Resources

    Before appointing the meeting, it is necessary to take into account the difference in time zones. For example, if your time is 3.00 p.m., it is quite possible that the customer’s time is 2.00 a.m. – deep night.

    11) If the customer asks to perform additional work within one project, every new feature must be estimated separately.

    12) Tracker record. If the order has already been received and the work has started, the correspondence, communication and search for information on the project must be taken into account when recording tracker time. Herewith, it is necessary to inform the customer about it.

    13) Only Our Technologies Stack!
    js

    It is worth following only our technologies stack. If the customer asks to do something, for example, on PHP, it must be discussed with the manager. Even if you are sure that you can create the feature on Python / Java / C++, etc., think about other members of the team. It is likely that in the future they will also have to support this project.

    We are looking forward to meeting you on our website blog.soshace.com

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    bragin_pa

      Related Posts

      Developer Guide to the CCPA

      March 26, 2020

      The Full Guide to the New Excel XLOOKUP Function

      February 1, 2020

      Three Essential Rules for Architecting iOS Unit Tests in 2020

      January 31, 2020
      Leave A Reply Cancel Reply

      You must be logged in to post a comment.

      Stay In Touch
      • Facebook
      • Twitter
      • Pinterest
      • Instagram
      • YouTube
      • Vimeo
      Don't Miss
      JavaScript January 28, 2020

      Create simple POS with React, Node and MongoDB #3: setup E-mail pipeline with add activate on SignUp

      This is the third chapter of our series of developing a POS with React, Node, and MongoDB. In this chapter, we are going to set up an email service.

      Handling Mutations and Data Fetching Using React Query

      September 12, 2023

      Crafting Compelling Job Descriptions for Successful Recruitment

      November 27, 2024

      How to setup SonarQube in a project on Local Machine.

      April 30, 2023

      Categories

      • AI & Automation
      • Angular
      • ASP.NET
      • AWS
      • B2B Leads
      • Beginners
      • Blogs
      • Business Growth
      • Case Studies
      • Comics
      • Consultation
      • Content & Leadership
      • CSS
      • Development
      • Django
      • E-commerce & Retail
      • Entrepreneurs
      • Entrepreneurship
      • Events
      • Express.js
      • Facebook Ads
      • Finance & Fintech
      • Flask
      • Flutter
      • Franchising
      • Funnel Strategy
      • Git
      • GraphQL
      • Home Services Marketing
      • Influencer & Community
      • Interview
      • Java
      • Java Spring
      • JavaScript
      • Job
      • Laravel
      • Lead Generation
      • Legal & Compliance
      • LinkedIn
      • Machine Learning
      • Marketing Trends
      • Medical Marketing
      • MSP Lead Generation
      • MSP Marketing
      • NestJS
      • Next.js
      • Node.js
      • Node.js Lessons
      • Paid Advertising
      • PHP
      • Podcasts
      • POS Tutorial
      • Programming
      • Programming
      • Python
      • React
      • React Lessons
      • React Native
      • React Native Lessons
      • Recruitment
      • Remote Job
      • SaaS & Tech
      • SEO & Analytics
      • Soshace
      • Startups
      • Swarm Intelligence
      • Tips
      • Trends
      • Vue
      • Wiki
      • WordPress
      Top Posts

      Analyzing LinkedIn Automation’s Impact on Lead Generation

      LinkedIn November 24, 2024

      Create simple POS with React.js, Node.js, and MongoDB #10: CRUD Supplier

      Node.js July 28, 2020

      Working with Jotai as your next state management in React

      JavaScript May 26, 2023

      Strategies for Navigating Difficult Interview Questions Effectively

      Interview December 17, 2024

      Subscribe to Updates

      Get The Latest News, Updates, And Amazing Offers

      About Us
      About Us

      Soshace Digital delivers comprehensive web design and development solutions tailored to your business objectives. Your website will be meticulously designed and developed by our team of seasoned professionals, who combine creative expertise with technical excellence to transform your vision into a high-impact, user-centric digital experience that elevates your brand and drives measurable results.

      7901 4th St N, Suite 28690
      Saint Petersburg, FL 33702-4305
      Phone: 1(877)SOSHACE

      Facebook X (Twitter) Instagram Pinterest YouTube LinkedIn
      Our Picks
      Programming

      Guidelines for Building Accessible Web Applications

      Remote Job

      How to Stay Motivated While Working Remotely/Freelancing?

      Programming

      The Impact of Integrated Development Environments on Coding

      Most Popular

      Real-Time Subscriptions with Vue and GraphQL

      GraphQL

      Enhancing Development Quality Through Effective Code Reviews

      Development

      Strategic Methods for Building a LinkedIn Prospect List

      LinkedIn
      © 2025 Soshace Digital.
      • Home
      • About
      • Services
      • Contact Us
      • Privacy Policy
      • Terms & Conditions

      Type above and press Enter to search. Press Esc to cancel.